|The Cape Peninsula University of Technology (CPUT) Electronic Theses and Dissertations (ETD) repository holds full-text theses and dissertations submitted for higher degrees at the University (including submissions from former Cape Technikon and Peninsula Technikon).|
Browsing by Subject "Customer satisfaction"
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The influence of store atmospherics on customer satisfaction at selected grocery retail outlets in Cape Town (Cape Peninsula University of Technology, 2019)This study is informed by the research conducted on the influence of store atmospherics on customer satisfaction. The shopping experience generally has evolved to become more engaging and entertaining for customers. As ...
(Cape Peninsula University of Technology, 2015)This study aims to measure the service quality with student loans that are provided by the Finance Department of a University of Technology (UoT). In the current academic environment, it is critical for a Finance Department ...