|The Cape Peninsula University of Technology (CPUT) Electronic Theses and Dissertations (ETD) repository holds full-text theses and dissertations submitted for higher degrees at the University (including submissions from former Cape Technikon and Peninsula Technikon).|
Browsing ETD - Faculty of Business and Management Sciences by Subject "Quality control -- Standards -- South Africa"
Now showing items 1-1 of 1
Determination of international customer satisfaction levels in terms of service quality at Cape Point National Park (Cape Peninsula University of Technology, 2012)Tourism has been an important economic activity in the Western Cape as it creates employment for local citizens and generates income for the province. In order for tourism to be a constant income generator, services that ...