|The Cape Peninsula University of Technology (CPUT) Electronic Theses and Dissertations (ETD) repository holds full-text theses and dissertations submitted for higher degrees at the University (including submissions from former Cape Technikon and Peninsula Technikon).|
Browsing ETD - Faculty of Business and Management Sciences by Subject "Total quality management in government -- South Africa -- Western Cape"
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An assessment of quality management in the South African Police service: a case study of selected community service centres in the Western Cape, South Africa (Cape Peninsula University of Technology, 2016)This study examined concerns relating to the provision of quality service by the community service centres of police stations and identified how this provision is linked to quality management practices. The researcher ...