|The Cape Peninsula University of Technology (CPUT) Electronic Theses and Dissertations (ETD) repository holds full-text theses and dissertations submitted for higher degrees at the University (including submissions from former Cape Technikon and Peninsula Technikon).|
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Quality assurance of consulting engagements in engineering industries
(Cape Peninsula University of Technology, 2015)
The global consulting industry has become a significant contributor to economies worldwide due to the growing requirement for specialised skills, but the industry encounters tense flaws and pitfalls. These pitfalls are ...
Measuring quality management system performance using quantitative analyses
(Cape Peninsula University of Technology, 2013)
Many top performing businesses, which achieve superior levels of success and sustainability, have a sound, implemented, and well maintained, Quality Management System (QMS). The correlation between business success and ...