|The Cape Peninsula University of Technology (CPUT) Electronic Theses and Dissertations (ETD) repository holds full-text theses and dissertations submitted for higher degrees at the University (including submissions from former Cape Technikon and Peninsula Technikon).|
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Measuring quality management system performance using quantitative analyses
(Cape Peninsula University of Technology, 2013)
Many top performing businesses, which achieve superior levels of success and sustainability, have a sound, implemented, and well maintained, Quality Management System (QMS). The correlation between business success and ...