|The Cape Peninsula University of Technology (CPUT) Electronic Theses and Dissertations (ETD) repository holds full-text theses and dissertations submitted for higher degrees at the University (including submissions from former Cape Technikon and Peninsula Technikon).|
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Knowledge management in the IT outsourcing service Industry of South Africa: a case of Western Cape and Gauteng Provinces
(Cape Peninsula University of Technology, 2015)
The sourcing of IT solutions (whether to provide internal solutions or to outsource services to specialized IT service providers) is a major strategic decision for all organizations. This study sought to explore the dynamics ...