|The Cape Peninsula University of Technology (CPUT) Electronic Theses and Dissertations (ETD) repository holds full-text theses and dissertations submitted for higher degrees at the University (including submissions from former Cape Technikon and Peninsula Technikon).|
Now showing items 1-1 of 1
The assessment of workforce diversity in the hospitality industry : a case study in the Western Cape, South Africa
(Cape Peninsula University of Technology, 2018)
Diversity management was developed in the 1980s in response to demographic changes within the labour force and commercial competition in the US. This context establishes the fundamental point that organisations stand to ...