 | The Cape Peninsula University of Technology (CPUT) Electronic Theses and Dissertations (ETD) repository holds full-text theses and dissertations submitted for higher degrees at the University (including submissions from former Cape Technikon and Peninsula Technikon). |
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The impact of performance management processes on employee-employer relationships in a listed telecommunications company
(Cape Peninsula University of Technology, 2006)
The performance contract governs the employee-employer relationship and forms the
basis of the exchange relationship that exists in organisations today. The exchange
relationship has evolved as a result of the turbulent ...
Improved operational efficiency as a measure for alleviating port congestion at the Cape Town container terminal
(Cape Technikon, 2004)
The Cape Town Container Terminal (CTCT) facilitates the handling process ofImport and
Export containers for the Western Cape and other regions. South African Port Operations
(SAPO), a division of the transport parastatal ...
A commodity management process for the South African Navy
(Cape Peninsula University of Technology, 2005)
Transformation brought many changes to the South African Navy (SAN). The
"old way" of provisioning, which involved spending enormous amounts of
money on maintaining high stock levels and running supply processes
through ...
The impact of high Telecommunications costs on the callcentre industry in Cape Town, South Africa
(Cape Peninsula University of Technology, 2009)
This study provides a comprehensive overview of challenges and obstacles that
are caused by high telecommunications costs within the callcentre industry in Cape
Town, South Africa. This study couldn't have come at a ...
Implementation of ISO 9000 in the printing industry
(Cape Technikon, 2003)
This research report is based on a case study. It follows up on the research of a
previous study by Muregerera (1996). His thesis was compiled in order to
develop a model for a world-class manufacturing organization. For ...
Strategies of Chinese retailers to survive foreign competition
(Cape Peninsula University of Technology, 2005)
With the largest growing population and "the world's fastest growing economy" (Jacob, 2004:20),
China has an enormous pool of potential consumers who want to improve their lifestyles.
China's opening of its retail market ...
Employee perception of public sector compliance with corporate governance principles : case of the Western Cape Department of Cultural Affairs and Sport, South Africa
(Cape Peninsula University of Technology, 2009)
Greater emphasis has in recent years been placed on the fiduciary duties of managers vis-a-vis Chief Financial Officers, Accounting Officers and political representatives. The exposure has given rise to the shift in focus ...
A critical evaluation of first line managers' perceptions of organisational change at Sanlam
(Cape Peninsula University of Technology, 2009)
A quantitative research study was conducted in order to obtain insight and knowledge of the perceptions of management with regard to changes taking place within the Financial Services Sector (FSS). The call centre at Sanlam ...
Barriers to African black contractors in the Western Cape construction industry
(Cape Technikon, 2004)
The procurement of goods and services in the public sector accounts for a huge
portion of domestic spending. An improvement in government procurement has a
direct effect on the country's economic performance. Government ...
The impact of the attacks on 11 September 2001 on the World Trade Centre on the tourism industry in the Western Cape: a case study
(Cape Peninsula University of Technology, 2009)
The tourism industry is subject to the perception of the tourist whether the
chosen destination is perceived as a safe destination. No tourist wants their
planned vacation interrupted by acts of violence, placing his and ...