- Electronic Theses and Dissertations
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Customer satisfaction
Showing results 1 to 9 of 9
| Issue Date | Title | Author(s) |
| 2021 | Customer perceptions of service quality in a student-operated restaurant in Cape Town | Mtukushe, Asanda Pinky |
| 2019 | Employee motivation and service quality in a selected municipality in the Western Cape Province, South Africa | Sibonde, Amanda Helen |
| 2022 | A framework for a generic retail charter in South Africa | Venter, Petrus |
| 2020 | The influence of smart technologies within service-oriented organisations | Baloyi, Xirimbi Ntsakisi |
| 2019 | The influence of store atmospherics on customer satisfaction at selected grocery retail outlets in Cape Town | Ndengane, Richard Mfundi |
| 2015 | Measuring the service quality of a financing department at a University of Technology | Mhlauli, Gugu Elizabeth |
| 2022 | Re-branding and consumer confidence : a case study of corporate re-branding in the car rental industry | Burch, Ricardo Ashley |
| 2021 | The relationship between product returns and business performance of selected apparel retail stores in Cape Town, South Africa | Nhamoinesu, Stanley |
| 2022 | Success factors in the digitalization of logistics projects at a selected fast moving consumer goods firm in Cape Town | Mtirara, Oneziwe |