Browsing by Subject Service industries -- Quality control

Showing results 1 to 3 of 3
Issue DateTitleAuthor(s)
2010An approach to six sigma implementation in South African enterprisesNguenang, Lionel Bell 
2018Risk management framework for selected service organisations in the Western CapeGoniwe, China Masande 
1999SERVQUAL in an internal nonprofit market : psychometric issuesPitt, Marelise