- Electronic Theses and Dissertations
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Total quality management
Showing results 1 to 14 of 14
| Issue Date | Title | Author(s) |
| 2023 | Analysis of risks associated with laboratory error rates of Covid-19 testing at the NHLS Paarl Laboratory | Singh, Natasha |
| 2011 | The application of quality management systems at a computer customer contact centre in Cape Town | Chinhamo, Edmore |
| 2015 | The effectiveness of employee performance management system in a selected provincial department of the Western Cape South Africa | Mafanya, Nosiphelele |
| 2008 | Food certification audits : a case study in the Western Cape | Valentine, Lucrecia Zinobia |
| 2018 | Framework for the effective implementation of total quality management in the maintenance of tertiary instituition buildings in South Africa | Akinlolu, Mariam Temisola |
| 2016 | Impact of ISO 9000 certification on quality management practices among SMEs in the Western Cape, South Africa | Dase, Bonginkosi |
| 2013 | Measuring quality management system performance using quantitative analyses | Smith, Richard Angus |
| 2008 | Organisational transformation using total quality management and ISO 9000 | Nabe, Percival Mvuyisi |
| 2020 | Quality 4.0 : reducing customer complaints | Isaacs, Gerrit Bastiaan |
| 2015 | Quality improvement using visual management techniques | Steyn, Nadine Louise |
| 2021 | Reducing non-conformance from foundry products through supplier quality management | Mabiletsa, Velaphi Henry |
| 2018 | Risk management framework for selected service organisations in the Western Cape | Goniwe, China Masande |
| 2014 | The usage of quality management to improve customer satisfaction | Tsafack Dongmo, Celestin |
| 2022 | Validation of an organisational structure design to ensure an effective quality management system within the food industry in South Africa | Jardine, Charlene |