Browsing by Subject Call centers -- South Africa
Showing results 1 to 3 of 3
| Issue Date | Title | Author(s) |
|---|---|---|
| 2009 | A critical evaluation of first line managers' perceptions of organisational change at Sanlam | Noemdo, Leon Abraham |
| 2009 | The impact of high Telecommunications costs on the callcentre industry in Cape Town, South Africa | Ngobeni, Robson Mpande |
| 2014 | The impact of the workplace environment on the emotional and physical wellbeing of call centre agents in the Cape Metropole | Miller, Noleen Bonita |