Postgraduate student success rate with free-form information searching

Abstract

The Internet has become a useful instrument in connecting users, regardless of their geographical locations, and has thus has made the world a small village where users can interact and search for information. Another aspect that has made the Internet popular amongst users, is its growing popularity as a global resource connecting millions of users surfing the Web daily, searching for and sharing information. A successful search for information depends on the user’s ability to search effectively, and this ability is based on computer competency, knowledge of Information Technology (IT), perceptions of IT usage, and the demographics of the user. These user’s characteristics tend to influence the overall user experience. Although the Internet is used by different groups of users to achieve different objectives of information search, not all of them achieve these objectives. The main aim of this study was to determine the success rate of post-graduate students using free-form information searching to find academic reference materials.