Employee perceptions of the impact of an well-being programme on staff performance in the construction industry

Abstract

An employee well-being programme is understood to be a positive contributor towards improved employee performance and morale in organisations. The elements that contribute to an employee’s well-being, which are both intangible and to some degree measurable, are physical, emotional and social health. Employee well-being is an individual’s freedom of choice, being able to realise his or her goals and provides a sense of achievement and encouragement. This includes experiencing fairness and equality in the workplace, resources, an individual’s rights to training, security and having access to good health. This study aimed to determine how well-being programmes affect workplace performance and staff perceptions of how an employee wellness programme may influence performance at Company X, a medium-enterprise construction company in the Eastern Cape. The study considered the potential benefits of implementing a well-being programme at the selected company and the ensuing challenges that may be faced. A qualitative methodology was used. Data were obtained from 24 employees at various employment levels in the company by means of semi-structured interviews. Responses were coded and grouped thematically to identify the dominant themes. A strong link was found between employee well-being and workplace performance. Employees believed that the implementation of a well-being programme would foster a positive work environment and improved performance. The findings also indicated some anticipated challenges, including financial costs and time, lack of management support and commitment. However, despite these anticipated challenges, all staff were in favour of the introduction of an employee well-being programme. The results from the data analysis identify organisational policy and structure, training, health and wellness, employee relations, self-development and community engagement as key focus areas for the envisaged well-being programme at Company X.