Please use this identifier to cite or link to this item: https://etd.cput.ac.za/handle/20.500.11838/3898
DC FieldValueLanguage
dc.contributor.advisorJowah, Larry Enochen_US
dc.contributor.authorKema, Bandlakazien_US
dc.date.accessioned2024-01-16T12:51:22Z-
dc.date.available2024-01-16T12:51:22Z-
dc.date.issued2022-
dc.identifier.urihttps://etd.cput.ac.za/handle/20.500.11838/3898-
dc.descriptionThesis (MTech (Business Administration in Project Management))--Cape Peninsula University of Technology, 2022en_US
dc.description.abstractMost organisations see it fit to either change or upgrade their operating systems to enhance employee working conditions, increase productivity, gain market share and increase profits. Even though the purpose of the change is to do good and reduce the workload, it may not always be perceived as such by employees. Change is an uncomfortable exercise and affects each employee differently. This study aims to investigate the employee perceptions on system changes. The study also aims to explore the relationship between system changes, employee morale and productivity. Systems change in organisations is still not as smooth as it should be as sometimes change managers put more emphasis on systems rather than the people side of change. A survey was conducted by means of developing and distributing questionnaires to 100 respondents to gain more insight and to address the research questions. The findings of the study revealed that effective and constant communication, training and early involvement of store-based users in systems change management process is more likely to yield positive employee perception, less employee anxiety and successful systems change execution. The survey conducted revealed the importance of highlighting what is in for the employees and how they will benefit from the change rather than putting more focus on profits.en_US
dc.language.isoenen_US
dc.publisherCape Peninsula University of Technologyen_US
dc.subjectOrganizational changeen_US
dc.subjectWork environmenten_US
dc.subjectReengineering (Management)en_US
dc.subjectIndustrial organizationen_US
dc.subjectOrganizational behavioren_US
dc.subjectPersonnel managementen_US
dc.titleEmployee perceptions on the change of operation better store to systems applications software at a chain store in Cape Townen_US
dc.typeThesisen_US
dc.identifier.doihttps://doi.org/10.25381/cput.24476986.v1-
Appears in Collections:Management and Project Management - Masters Degrees
Files in This Item:
File Description SizeFormat 
Bandlakazi_Kema_201102153.pdf3.44 MBAdobe PDFView/Open
Show simple item record

Page view(s)

90
Last Week
0
Last month
7
checked on Dec 23, 2024

Download(s)

74
checked on Dec 23, 2024

Google ScholarTM

Check

Altmetric


Items in Digital Knowledge are protected by copyright, with all rights reserved, unless otherwise indicated.