The impact of hygiene and motivational factors on job performance of citrus farm workers in Sarah Baartman District, Eastern Cape Province

Abstract

This study examined the impact of Herzberg’s hygiene and motivational factors on the job performance of citrus farm workers in the Sarah Baartman District of the Eastern Cape Province, South Africa. The primary objective was to assess whether the working environment influences employee performance within farm organizations. A questionnaire was administered to collect data through face-to-face interviews with 160 farm workers, utilizing a convenience sampling technique, and a logistic regression model to assess the magnitude of the relationship between employee performance and selected exploratory variables. The results of the study revealed that hygiene and motivational factors positively influenced farm workers' performance. Participants generally reported satisfaction with their working conditions, involvement in decision-making, harmonious employer-employee relationships, and fair wages. However, some expressed dissatisfaction with aspects of work dynamics, which could be mitigated through enhanced management practices. Key findings indicated a strong correlation between a supportive work environment and improved employee performance. Positive factors such as employee involvement in decision-making and fair compensation were linked to higher job satisfaction. Nevertheless, issues such as inadequate training, ineffective performance feedback, and insufficient flexibility in the work environment were identified as barriers to optimal performance. The study recommends increasing employee consultation in decision-making, implementing comprehensive training programs, ensuring equitable compensation, addressing personal biases, and fostering a supportive work culture. It also emphasizes the importance of effective workload management, recognition of high performance, and ensuring safety and clarity in training methods. Future research should explore similar studies in different districts and types of produce to validate these findings and examine the broader implications of improved working conditions on organizational benefits. By addressing the identified issues and following the recommendations, organizations can enhance worker satisfaction and productivity, contributing to the overall success and sustainability of the citrus industry in the region.