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An assessment of grievance investigations by the public service commission in South Africa
Author(s)
Sizani, Lulama Viwe
Date Issued
2016
Type
Thesis
Publisher
Cape Peninsula University of Technology
Abstract
This study assessed the role of the Public Service Commission (PSC) in the public service grievance investigations in South Africa, with the intention of finding a feasible approach for constructing and attending to fair and just grievance procedure. This study also sought to investigate the effectiveness of the methods used by the PSC employee grievances with the intention of recommending an appropriate approach in dealing with grievances. The PSC, as a Constitutional oversight body, may be charged with responsibilities to assess if the public service deals with grievances of employees, but fail to assess itself. It is studies like this that mirror how the PSC assesses employee grievances in the public service and whether it succeeds in advancing effectively and effective on that.
Additional information
Thesis (MTech (Public Management))--Cape Peninsula University of Technology, 2016.
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202070492-Sizani-Lulama-Viwe-Mtech-Public-Management-BUS-2017.pdf
Description
Thesis
Size
3.17 MB
Format
Adobe PDF
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