The effects of the implementation of the integrated quality management system on the work of teachers

Abstract

This study focuses on the effects of the implementation of the Integrated Quality Management System on the work of teachers. The stated aims of lQMS are to provide support for teachers' needs, promote accountability and to monitor and evaluate the performance of teachers. The complex and lengthy implementation of the IQMS process influences the core duties of teachers and seems to contradict the stated aims. The research questions posed in this study specifically look at how the process is implemented and managed, and its effect on teacher's work is explored. Literature on school reform and systemic reform was reviewed to understand the context in which accountability has emerged as a key educational reform tool. The literature also provided both an international and local perspective of accountability. A critical review of Schrag's philosophical view of accountability was done in the literature review. The literature has given insight into following a qualitative research method to explore the effects of lQMS on the work of teachers.