Water management practices in selected Cape Town hotels

Abstract

The City of Cape Town implemented water restrictions from November 2004 and all residents in Cape Town had to rethink their water management practices. In the context of global environmental initiatives, this was a positive move as South Africans need to change the way water is used in line with global environmental practices. The increasing emphasis for the hospitality industry to “green the business” and implement environmental management practices forms the basis of this research project. The study focused on what water management practices are currently being utilised in selected Cape Town hotels. Initiatives available to assist the hospitality industry in South Africa were also researched to determine what assistance there is for local hoteliers who are implementing water management practices. An objective of the study was the inclusion of recommendations that hoteliers can use as a starting point when implementing water management practices. The study focused on a study amongst selected three, four and five star graded hotels in the central business district of Cape Town and Waterfront. Quantitative methods were used to generate data relating to the research objectives. A questionnaire was administered to representatives of the sampled 44 hotels to determine current water management practices. Guests within the sample group received a separate questionnaire to determine their perceptions with regard to water management practices in South African hotels. The data was analysed using the Statistical Package for the Social Science (SPSS). The findings of the study showed that South African hoteliers are starting to “green the business” and guests to South Africa do view environmental issues as a factor when choosing accommodation.