Communication barriers limiting successful project execution during construction at a selected site in the Cape Metropolis

Abstract

There is increasing evidence that communication practices can play a significant role in accomplishing high quality construction projects. Communication has been precisely singled out as a foremost construction project management practice that can have an impact on successfully executing a project execution. Most companies that are involved in construction projects are failing to complete their projects within the given timeline, budget and scope due to poor communication and communication barriers, Kendall (2021:1). Furthermore, the study sought to explore the impact of communication barriers in delivering successful projects as a tool for effective project execution at selected construction sites in Cape Town, South Africa. Additionally, the general objective was to explore communication barriers that could lead to the successful completion of construction projects in Cape Town. The study used simple random sampling technique to recruit a total of 90 employees in a selected company in Cape Town. The results of the study have shown that the relationship between construction project success and communication barriers was significant, over 65% of the respondents advised. The study recommends that construction project companies should have strong tools aimed at addressing communication barriers amongst the employees as these barriers causes harm to the business and overall project delivery due to miscommunication and misunderstanding of one another.