Factors influencing strategic management implementation of a selected logistics and quality control company in the Western Cape

Abstract

This study explores the deciding factors that influence the implementation of strategic choices and the results of that effect in a specified logistics and quality control system in Cape Town, Western Cape, South Africa. The implementation occurs by using regulations that guide growth programmes, that allow the devising and implementation of a financial plan, and procedures of a company in a strategy implementation process. If these plans are not properly carried out, the organisation may collapse. This research outlines a strategy execution method to maximise the achievement of business goals and vision. It is not easy to accomplish optimal strategy implementation, as quality control and logistical organisations have struggled at various stages to execute their well-planned strategies. The methodology used to conduct this study was qualitative research, with interviews as the main data collection instrument. The data were collected from twenty employees and managers of one of the leading quality control and logistics organisations in South Africa. The respondents were chosen using a convenient sampling method. The semi-structured interview guide comprised close-ended and open-ended questions. The study found that an organisation’s vision, mission, business objectives, continuous staff training and leadership style are fundamental to the success and achievement of the organisation’s goals. Furthermore, the culture of the organisation and the leadership style facilitates the implementation of strategy in the company. Additionally, organisational structure, culture, processes, leadership and employee commitments play an important role in the achievement of strategy implementation. Identified barriers include politics, climate change and diseases. However, these issues are mitigated via reporting, research and development, and the improvement of systems and processes. The researcher recommends that organisations being investigated in this study should improve the profitability of the company by allocating the right resources, conducting in-depth research on the factors that influence strategy implementation, continuously evaluating the influences and give priority to the needs of their employees.