Loading...
Measuring the perceptions of team effectiveness within the South African police service
Author(s)
Clayton, William Bernard
Date Issued
2002
Type
Thesis
Publisher
Peninsula Technikon
Abstract
Team effectiveness is imperative for the enhancement of service delivery in the
South African Police Service. This research is based on the implementation ofteam
effectiveness strategies and the impact it has on the service delivery of the South
African Police Service. This is an action research project and the theory that is
included, serves to underpin this approach. A crucial element ofthe research is the
analysis of the driving forces that have a positive influence on team effectiveness
and the restraining forces that have a negative impact on team effectiveness.The personnel who are responsible for visible policing in the SAPS in the Area
West Metropole were the respondents in this study. The research attempts to show
the real issues regarding team effectiveness and the vast benefits which could be
achieved by implementing this intervention. A structured questionnaire was
distributed to the different commanders different police stations in the Area, in
order to distribute to the personnel that were responsible for visible policing,
ranging from the civilian rank to the rank of Superintendent. The respondents gave
the questionnaire after completion to the commanders and the researcher collected
it afterwards from the commanders. The method of data collection was within a
qualitative methodology. Conclusions were made which were put up for
recommendations.
South African Police Service. This research is based on the implementation ofteam
effectiveness strategies and the impact it has on the service delivery of the South
African Police Service. This is an action research project and the theory that is
included, serves to underpin this approach. A crucial element ofthe research is the
analysis of the driving forces that have a positive influence on team effectiveness
and the restraining forces that have a negative impact on team effectiveness.The personnel who are responsible for visible policing in the SAPS in the Area
West Metropole were the respondents in this study. The research attempts to show
the real issues regarding team effectiveness and the vast benefits which could be
achieved by implementing this intervention. A structured questionnaire was
distributed to the different commanders different police stations in the Area, in
order to distribute to the personnel that were responsible for visible policing,
ranging from the civilian rank to the rank of Superintendent. The respondents gave
the questionnaire after completion to the commanders and the researcher collected
it afterwards from the commanders. The method of data collection was within a
qualitative methodology. Conclusions were made which were put up for
recommendations.
Additional information
Thesis (MTech (Business Administration))--Peninsula Technikon, 2002
File(s)![Thumbnail Image]()
Loading...
Name
Measuring the perceptions of team effectiveness within the SAPS.pdf
Size
1.9 MB
Format
Adobe PDF
Checksum
(MD5):9312adf8803e7c25cceeb2ba84cb63c5