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The influence of participative leadership on worker performance in a hybrid social enterprise in Cape Town
Author(s)
Mtilwa, Okuhle
Date Issued
2022
Type
Thesis
Publisher
Cape Peninsula University of Technology
Abstract
The study was prompted by the need to understand the influence of participative
leadership styles on worker performance in a hybrid social enterprise in Cape Town
against a background of their importance in solving social problems in the nation.
To achieve this, the following objectives were set: to determine the additive or
complementary effect of participative leadership in a hybrid social enterprise and to
make recommendations on how participative leadership can improve worker
performance.
A positivist philosophy, a mixed methods research approach and a descriptive
research design were adopted. The study’s target population is 60 team members
from four different departments who work for the social enterprise in Cape Town
and report to a department representative in the following departments: finance
department, clinical department, production department, and administration
department. Structured questionnaires were administered to the participants. A
response rate of 83% was achieved. Microsoft Excel was used to analyse the
collected data.
The study’s findings revealed a significant positive relationship between employee
behaviour and the participative leadership style. The results also showed a positive
influence of the leader’s education level on his/ her work integration behaviour.
However, age, gender and race did not affect the participative leadership
mechanism in the social enterprise under research. The study recommended that
decision-making and delegation activities in participative leadership be further
perfected as they are the main sources of disharmony when the leadership style is
used. Future studies should also examine decision-making strategies to ascertain
how each strategy positively affects South African enterprises’ employee behaviour.
leadership styles on worker performance in a hybrid social enterprise in Cape Town
against a background of their importance in solving social problems in the nation.
To achieve this, the following objectives were set: to determine the additive or
complementary effect of participative leadership in a hybrid social enterprise and to
make recommendations on how participative leadership can improve worker
performance.
A positivist philosophy, a mixed methods research approach and a descriptive
research design were adopted. The study’s target population is 60 team members
from four different departments who work for the social enterprise in Cape Town
and report to a department representative in the following departments: finance
department, clinical department, production department, and administration
department. Structured questionnaires were administered to the participants. A
response rate of 83% was achieved. Microsoft Excel was used to analyse the
collected data.
The study’s findings revealed a significant positive relationship between employee
behaviour and the participative leadership style. The results also showed a positive
influence of the leader’s education level on his/ her work integration behaviour.
However, age, gender and race did not affect the participative leadership
mechanism in the social enterprise under research. The study recommended that
decision-making and delegation activities in participative leadership be further
perfected as they are the main sources of disharmony when the leadership style is
used. Future studies should also examine decision-making strategies to ascertain
how each strategy positively affects South African enterprises’ employee behaviour.
Additional information
Thesis (MTech (Business Administration in Project Management))-- Cape Peninsula University of Technology, 2022
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