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Analysis of data governance in higher education institutions : case of a university of technology in South Africa
Author(s)
Mlangeni, Thandi Charmaine
Date Issued
2015
Type
Thesis
Publisher
Cape Peninsula University of Technology
Abstract
Organisations now invest in ICT solutions to drive business activities and provide the agility sought for competitive advantage. These may include government departments, higher-education institutions (universities) and commercial entities amongst other things. The challenges with regards to ICT and data management are equally applicable in universities as they do in business organisations.
Universities have a growing ICT infrastructure used in everyday activities and online functionality, making them prone to data problems. This emerges from data that is used across various business processes which are dispersed among departments. In turn, a level of inefficiency finds its way with potential to generate inaccurate, missing, misinterpreted and poorly defined information.
Higher education institutions are service providers and it is imperative to have reliable, timely and organised data to maintain the performance of the institution. They often experience data management challenges that ultimately affect the institution’s efficiency. These data management challenges arise from institutions not thoroughly dealing with data content, records management, quality, stewardship, governance and research data management. This study explored how data can be managed in higher education institutions using properly defined principles of data governance (DG) which will assist the institutions recognise and treat data as an organisational asset.
Universities have a growing ICT infrastructure used in everyday activities and online functionality, making them prone to data problems. This emerges from data that is used across various business processes which are dispersed among departments. In turn, a level of inefficiency finds its way with potential to generate inaccurate, missing, misinterpreted and poorly defined information.
Higher education institutions are service providers and it is imperative to have reliable, timely and organised data to maintain the performance of the institution. They often experience data management challenges that ultimately affect the institution’s efficiency. These data management challenges arise from institutions not thoroughly dealing with data content, records management, quality, stewardship, governance and research data management. This study explored how data can be managed in higher education institutions using properly defined principles of data governance (DG) which will assist the institutions recognise and treat data as an organisational asset.
Additional information
Thesis (MTech (Information Technology))--Cape Peninsula University of Technology, 2015.
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214194752-Mlangeni-TC-Mtech-IT-FID-2016.pdf
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Thesis
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Adobe PDF
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