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The impact of the attacks on 11 September 2001 on the World Trade Centre on the tourism industry in the Western Cape: a case study
Author(s)
Von Wielligh, Jacobus Petrus
Date Issued
2009
Type
Thesis
Publisher
Cape Peninsula University of Technology
Abstract
The tourism industry is subject to the perception of the tourist whether the
chosen destination is perceived as a safe destination. No tourist wants their
planned vacation interrupted by acts of violence, placing his and his family’s lives
in danger.
The attacks on the World Trade Centre in September 2001, has changed the
way we travelled for ever. The tourism industry realized that no destination, no
mater how far removed from the so called “hot spots” (areas of conflict), could be
seen as a safe destination. Acts of violence can occur at any destination at any
time.
This attack also had a significant impact on the way tourist travel and how they
plan their vacations. Added security at all international airports were upgraded to
ensure passenger safety, but with that came delays and longer check in times.
All of these have a negative impact on the airlines. Tourist also opted for the
more safer destinations, those that are removed form potential conflict areas. In
the months following directly after the attacks, most popular destination
experienced a significant decline in tourist numbers. Major airline across the
globe also lost out on revenue, with some of them being forced to close their
operations. This had an impact on employment figures in the tourism industry.
The attacks however had a positive side to it as well. Some destinations
benefited in tourism numbers, due to the fact that these destinations were seen a
safe areas to spend one’s vacation at. South Africa, and in particular the
Western Cape, is one of these areas that benefited with increasing tourism
numbers, due to its status as a safe destination.
chosen destination is perceived as a safe destination. No tourist wants their
planned vacation interrupted by acts of violence, placing his and his family’s lives
in danger.
The attacks on the World Trade Centre in September 2001, has changed the
way we travelled for ever. The tourism industry realized that no destination, no
mater how far removed from the so called “hot spots” (areas of conflict), could be
seen as a safe destination. Acts of violence can occur at any destination at any
time.
This attack also had a significant impact on the way tourist travel and how they
plan their vacations. Added security at all international airports were upgraded to
ensure passenger safety, but with that came delays and longer check in times.
All of these have a negative impact on the airlines. Tourist also opted for the
more safer destinations, those that are removed form potential conflict areas. In
the months following directly after the attacks, most popular destination
experienced a significant decline in tourist numbers. Major airline across the
globe also lost out on revenue, with some of them being forced to close their
operations. This had an impact on employment figures in the tourism industry.
The attacks however had a positive side to it as well. Some destinations
benefited in tourism numbers, due to the fact that these destinations were seen a
safe areas to spend one’s vacation at. South Africa, and in particular the
Western Cape, is one of these areas that benefited with increasing tourism
numbers, due to its status as a safe destination.
Additional information
Mini Thesis submitted in partial fulfillment of the requirements for the
M Tech:
Business Administration
in the
FACULTY of BUSINESS
at the
CAPE PENINSULA UNIVERSITY OF TECHNOLOGY
2009
M Tech:
Business Administration
in the
FACULTY of BUSINESS
at the
CAPE PENINSULA UNIVERSITY OF TECHNOLOGY
2009
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