Person- and family-centred support services for affected persons supporting substancedependent individuals: A technology-enabled intervention approach

Settley, Chantal

Person- and family-centred support services for affected persons supporting substancedependent individuals: A technology-enabled intervention approach

Author(s)

Settley, Chantal

Date Issued

2026

Type

doctoral thesis

Publisher

Cape Peninsula University of Technology

Abstract

Seeing someone you care about struggle with a substance use disorder can be very upsetting and deeply affect your mental and emotional health. This research investigates the role of person- and family-centred support services (PFCSS) in enhancing the psychological wellbeing of Affected Persons (APs) and supporting individuals with substance dependency. The study adopts a transdisciplinary approach, integrating behavioural sciences, nursing informatics, and health informatics to develop a technology-enabled peer-led social support intervention. Drawing on Antonovsky’s Sense of Coherence (SoC) theory, it explores the unique challenges and needs of APs within underserved communities. Phase 1 findings emphasise the necessity of a safe, inclusive environment for open sharing and highlight the stressors faced by APs, including financial strain, mental health concerns, and complex family dynamics. Phase 2 focuses on designing and evaluating an Online Peer-led Social Support Group (OPSSG) tailored to APs' needs. Key features include emotional engagement, practical support, and user-friendly technology. Initial results demonstrate the effectiveness of interactive tools and the value of inclusivity in promoting sustained participation and well-being. The study identifies gaps in current support services and proposes an innovative eHealth intervention to strengthening APs' SoC, foster resilience, and address unmet needs. Recommendations include enhancing platform accessibility, optimising engagement strategies, and expanding to diverse user demographics. This research contributes to advancing digital health solutions for vulnerable populations, with implications for improving health outcomes in addiction contexts.

Additional information

Thesis (DPhil (Informatics))--Cape Peninsula University of Technology, 2026

File(s)

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215176030 Settley, Chantal.pdf

Size

11.67 MB

Format

Adobe PDF

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