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The impact of hygiene and motivational factors on job performance of citrus farm workers in Sarah Baartman District, Eastern Cape Province
Author(s)
Maluleke, Khanani Karen
Date Issued
2025
Type
Thesis
Publisher
Cape Peninsula University of Technology
Abstract
This study examined the impact of Herzberg’s hygiene and motivational factors on the job
performance of citrus farm workers in the Sarah Baartman District of the Eastern Cape
Province, South Africa. The primary objective was to assess whether the working
environment influences employee performance within farm organizations. A questionnaire
was administered to collect data through face-to-face interviews with 160 farm workers,
utilizing a convenience sampling technique, and a logistic regression model to assess the
magnitude of the relationship between employee performance and selected exploratory
variables. The results of the study revealed that hygiene and motivational factors positively
influenced farm workers' performance. Participants generally reported satisfaction with
their working conditions, involvement in decision-making, harmonious employer-employee
relationships, and fair wages. However, some expressed dissatisfaction with aspects of work
dynamics, which could be mitigated through enhanced management practices.
Key findings indicated a strong correlation between a supportive work environment and
improved employee performance. Positive factors such as employee involvement in
decision-making and fair compensation were linked to higher job satisfaction. Nevertheless,
issues such as inadequate training, ineffective performance feedback, and insufficient
flexibility in the work environment were identified as barriers to optimal performance. The
study recommends increasing employee consultation in decision-making, implementing
comprehensive training programs, ensuring equitable compensation, addressing personal
biases, and fostering a supportive work culture. It also emphasizes the importance of
effective workload management, recognition of high performance, and ensuring safety and
clarity in training methods.
Future research should explore similar studies in different districts and types of produce to
validate these findings and examine the broader implications of improved working
conditions on organizational benefits. By addressing the identified issues and following the
recommendations, organizations can enhance worker satisfaction and productivity,
contributing to the overall success and sustainability of the citrus industry in the region.
performance of citrus farm workers in the Sarah Baartman District of the Eastern Cape
Province, South Africa. The primary objective was to assess whether the working
environment influences employee performance within farm organizations. A questionnaire
was administered to collect data through face-to-face interviews with 160 farm workers,
utilizing a convenience sampling technique, and a logistic regression model to assess the
magnitude of the relationship between employee performance and selected exploratory
variables. The results of the study revealed that hygiene and motivational factors positively
influenced farm workers' performance. Participants generally reported satisfaction with
their working conditions, involvement in decision-making, harmonious employer-employee
relationships, and fair wages. However, some expressed dissatisfaction with aspects of work
dynamics, which could be mitigated through enhanced management practices.
Key findings indicated a strong correlation between a supportive work environment and
improved employee performance. Positive factors such as employee involvement in
decision-making and fair compensation were linked to higher job satisfaction. Nevertheless,
issues such as inadequate training, ineffective performance feedback, and insufficient
flexibility in the work environment were identified as barriers to optimal performance. The
study recommends increasing employee consultation in decision-making, implementing
comprehensive training programs, ensuring equitable compensation, addressing personal
biases, and fostering a supportive work culture. It also emphasizes the importance of
effective workload management, recognition of high performance, and ensuring safety and
clarity in training methods.
Future research should explore similar studies in different districts and types of produce to
validate these findings and examine the broader implications of improved working
conditions on organizational benefits. By addressing the identified issues and following the
recommendations, organizations can enhance worker satisfaction and productivity,
contributing to the overall success and sustainability of the citrus industry in the region.
Additional information
Thesis (MAgric)--Cape Peninsula University of Technology, 2025
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