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Effectiveness of risk management in the utilisation of mobile devices within local government entities in the Namakwa District, Northern Cape
Author(s)
Otto, Patrick
Date Issued
2019
Type
Thesis
Publisher
Cape Peninsula University of Technology
Abstract
This research focuses on the effectiveness of risk management in the utilisation of mobile
devices in local government entities in the Namakwa District of the Northern Cape region. The
introduction of mobile devices has resulted in offices not being the only place where business
is conducted, as access to the enterprise’s network is now possible with such devices.
Employees have started to utilise mobile devices for business and personal use, which comes
with potential risk exposure to organisations. Therefore, effective risk management practices
are pivotal within such organisations. The aim of the study is to ascertain whether these
organisations that permit the use of mobile device connections to their networks, are practising
effective risk management, specifically pertaining to mitigation at an operational level. The
research includes a literature review as well as an in-depth investigation to determine the
effectiveness of risk management in the utilisation of mobile devices within these entities. A
quantitative research method was applied in the study by obtaining responses from a sample
of participants in the Namakwa District of the Northern Cape region, using closed-ended
questions in the questionnaire, which provided the participants with a predetermined list of
coded responses. The results were analysed and indicate that the majority of the respondents
do utilise mobile devices in their organisations. In general, these entities make more use of
laptops than any other types of mobile devices. The results indicate that these organisations
also still apply the traditional approach of providing their employees with specifically approved
types of mobile devices (corporate-owned device) and therefore do not support the Bring-YourOwn-Device or Choose-Your-Own-Device strategy. It was also found that these entities have
implemented pockets of risk management practices; however, there is a clear indication from
the results that more efforts are required to ensure improvement, specifically in terms of
mitigation at an operational level.
devices in local government entities in the Namakwa District of the Northern Cape region. The
introduction of mobile devices has resulted in offices not being the only place where business
is conducted, as access to the enterprise’s network is now possible with such devices.
Employees have started to utilise mobile devices for business and personal use, which comes
with potential risk exposure to organisations. Therefore, effective risk management practices
are pivotal within such organisations. The aim of the study is to ascertain whether these
organisations that permit the use of mobile device connections to their networks, are practising
effective risk management, specifically pertaining to mitigation at an operational level. The
research includes a literature review as well as an in-depth investigation to determine the
effectiveness of risk management in the utilisation of mobile devices within these entities. A
quantitative research method was applied in the study by obtaining responses from a sample
of participants in the Namakwa District of the Northern Cape region, using closed-ended
questions in the questionnaire, which provided the participants with a predetermined list of
coded responses. The results were analysed and indicate that the majority of the respondents
do utilise mobile devices in their organisations. In general, these entities make more use of
laptops than any other types of mobile devices. The results indicate that these organisations
also still apply the traditional approach of providing their employees with specifically approved
types of mobile devices (corporate-owned device) and therefore do not support the Bring-YourOwn-Device or Choose-Your-Own-Device strategy. It was also found that these entities have
implemented pockets of risk management practices; however, there is a clear indication from
the results that more efforts are required to ensure improvement, specifically in terms of
mitigation at an operational level.
Additional information
Thesis (Master of Internal Auditing)--Cape Peninsula University of Technology, 2019
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